Privacy Policy

Welcome to Envogue ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, www.envogue.co.za, and our services, including our online dress rental platform and payment processing through PayPoint and iKhokha.

1. Information We Collect

Personal Identification Information: Name, email, phone number, address, and any details provided during account creation or rental booking.
Payment Information: Payment details processed via PayPoint and iKhokha. We do not store card details.
Identification Documents: May be required at our discretion (ID, passport, or driver’s license).
Usage Data: Includes IP address, browser type, device info, and browsing behavior.
Cookies & Tracking: We may use cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information

To manage bookings and process payments.
To verify identity when required.
To communicate about orders, inquiries, and promotions.
To personalize your experience on our site.
To ensure security, prevent fraud, and meet legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it with:

Payment Processors: PayPoint and iKhokha.
Service Providers: Vendors who assist in support and delivery services.
Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement reasonable security practices, but no online transaction is 100% secure. Use of our site is at your own risk regarding unauthorized access outside our control.

5. Retention of Information

We retain your data as needed for legal and business reasons. To request deletion, contact info@envogue.co.za.

6. Your Rights

Access and update your personal information.
Request deletion (subject to requirements).
Opt out of marketing messages.
Withdraw consent for certain uses.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing data.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with the updated effective date. Continued use of our site confirms your acceptance.

9. Contact Us

Email: info@envogue.co.za
Phone: 069 812 9609

By using our website, you consent to this Privacy Policy.